Many now realize how important home is to us all. We have been offering virtual design services for years and have serviced clients all over the world from Toronto to Saudi Arabia. We make it simple, easy and as custom and personalized as our traditional face to face consultations. In fact, other than actually meeting our clients in person, our process isn’t all that different at all.
It all begins with a “discovery call” to understand the general scope of work. At this time, we ask our clients to send photos of the rooms they’d like to work on. The next step is to schedule a virtual consultation, where together with the client we review the goals of the project. Much like we’d do during an in-person consultation, we’ll review the clients’ needs, what they’d like the space to look and feel like, how they’ll be using the space as a family, what pieces they’d like to keep and what they’d like to replace. The virtual consultation will inform the scope of the project, the budget, timelines and our processes moving forward.
The following day, we develop and send the estimate for the project. Once the estimate is approved, we begin our work on the design concept, which will be presented to the client via concept boards accompanied by photos and videos of product samples. Our clients also receive a hard copy of the design presentation in the mail, complete with samples that they can see and touch in person. Once the list of products is approved, we place orders and coordinate all deliveries ahead from our offices, like we normally would do.