Window coverings, upholstered furniture, custom cabinetry, bedding… In my profession, I specify custom pieces all the time. Through my experience, I can visualize what will look great in a space even from a tiny sample, a plan or an idea. Of course, not all of the people I work with have this same ability, which is completely normal.
Given this, it is also completely normal that they are shocked when their custom piece arrives and it’s not what they expected. Almost as if they hadn’t seen any plans or samples at all. This reaction is even more common if they are already living in their home for some time, whether they are used to their old furniture or if they’ve been living in an empty space.
Think about it: You’ve lived with an oversized three piece black leather sofa set for the last three years. You know that it’s not right for your traditional, formal living room, but you’ve gotten used to it. Now we replace it with an antique three seater sofa in a pale delicate fabric and two armchairs in a matching floral. Your first reaction is definitely going to be shock. Whether you love it or not, it will be shock. You’re going through a major change in your immediate living space and change is what most humans fear the most. Your first thought may be that the new furniture is too small or maybe too light? Maybe you think the fabric is going to be too delicate and it won’t age like the leather that you’re used to? All of these questions that you never thought of before ordering your custom furniture start to flood your mind. Now that it’s too late, which scares you. IT’S NORMAL!
Your concerns may be legitimate or they may just be a complete overreaction. Either way, wait! There is nothing that you can do right now because custom pieces are non-returnable 99.5% of the time and stressing out is not going to change a thing.
The large majority of people who really hate their new custom furniture at first end up loving it in the end. It grows on them and once they forget what their old stuff used to look like and realize that the new stuff is more appropriate for the space, they then really do fall in love with their new room.
If you’re working with a designer, they most likely made an educated decision when specfying the details for your custom piece, so trust them! If you really must voice your shock, call your designer and share (trust me – they’re used to it), but do it with a light heart. Don’t call your designer and stress out because chances are that you will love it the way it is if you just give it some time to make its way into your heart.
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